Interphone Service

At present, we have just one Authorized Service Center in Reggio Emilia, Italy.
The Service Center is already used in managing requests from foreign customers.
The G2 Dual laboratory provides its own technical service on INTERPHONE products that are out of warranty. The most frequent interventions concern the replacement of the internal battery and/or the connector.

 

WARNINGS:

  • Repairs are only possible on Interphone Bluetooth units, audio kits (speakers / microphones) cannot be repaired but must be replaced entirely with audio kit spare parts.
  • Send only as agreed in advance.
  • Inside the package always insert a sheet showing the details of the sender including telephone number and/or email.

HOW TO PROCEED

The customer have to contact G2 Dual before sending products. The shipment is on client's expense and it could be done by standard mail or courier. To get prior authorization and the cost of operation please send an email to stefano@dual.re.it

 

G2 Dual Sas
Via Brigata Reggio , 47/AB
CAP. 42124 Reggio Emilia
www.labg2.it
The approximate cost for the replacement of a battery or the connector is € 29 and it may vary depending on the distance, type of transport / payment chosen and / or the number of pieces to be sent.

Multiple repairs of two or more units will have a lower unit cost, for details please request by mail to the laboratory communicating number of pieces, type of intervention and preferred method of payment (bank transfer, etc…).